PRIVACY POLICY - MKIT Smart d.o.o. and Lumi Projekt
1. Data Controller Information
The controller of personal data is:
MKIT Smart d.o.o. (Lumi Projekt)
Mirogojska 18, 40324 Goričan
E-mail: info@mkitsmart.com / info@lumi-projekt.com
Phone: +385 91 911 7028
2. What data we collect
We collect only necessary personal data, including:
• First and last name
• E-mail address
• Phone number
• Company name (if applicable)
• IP address and technical data about website usage
• Appearance of an individual on video surveillance footage or photographs, audio recording
• Other data you voluntarily provide via contact form or e-mail
3. Purpose and legal basis of processing
We process your data for the following purposes:
Communication and responding to inquiries
• Data: name, e-mail, phone
• Legal basis: legitimate interest / steps prior to entering into a contract
• Retention period: until communication is completed + maximum 12 months
Business cooperation and offers
• Data: contact data, company
• Legal basis: contract or pre-contractual actions
• Retention period: duration of business relationship + legal retention periods
Analytics and website improvement
• Data: IP address, on-site behavior
• Legal basis: legitimate interest
• Retention period: up to 24 months
4. Cookies
The website uses cookies for:
• proper website functioning
• traffic analytics
• improving user experience
Detailed information is available in a separate cookie policy.
5. Data sharing
We may share your data with:
• IT and hosting partners
• analytics tool providers (e.g. Google Analytics)
• accounting and legal partners (if necessary)
All partners are obligated to protect data.
6. Data transfer outside the EU
If we use tools such as Google, data may be transferred outside the EU with appropriate safeguards applied (standard contractual clauses).
7. Data security
We apply technical and organizational protection measures:
• SSL encryption
• restricted access to data
• system protection (passwords, firewall, antivirus)
8. Your rights
You have the right to:
• access to data
• correction of inaccurate data
• erasure of data
• restriction of processing
• data portability
• objection to processing
To exercise your rights, contact: info@mkitsmart.com
9. Right to lodge a complaint
If you believe your data is being processed unlawfully, you can contact:
Croatian Personal Data Protection Agency
Web: https://azop.hr
10. Changes to the privacy policy
We reserve the right to modify this policy. All changes will be published on the website.
11. Contact
For all privacy-related questions:
E-mail: info@mkitsmart.com